+61 7 4969 9599
fly@hamiltonislandair.com
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Hamilton Island Air Great Barrier Reef Airport, Hamilton Island Queensland, AUSTRALIA
07 4969 9599
07 4946 9591
fly@hamiltonislandair.com
Do I need to bring anything on the tour?
What are the weight / luggage restrictions?
Are all tours and transfers private?
Do I need to be a good swimmer?
Can infants and children be taken on the flights?
Can seaplanes fly in all weathers?
How do I pay for the tours?
We are only a group of two, can we still go on a seaplane tour?
I have been offered a relocation to Chance Bay due to Whitehaven Beach being inaccessible for seaplane landing due to weather, what does this mean?
Do I need to bring anything on the tour?

Please bring your own towels, sunscreen and children’s toys.

What are the weight / luggage restrictions?

For legal and safety reasons all passengers are weighed prior to boarding – individual weights in excess of 110kg will incur an extra seat surcharge.

Combined body weights per two passengers bookings in excess of 180 kgs will incur an extra seat surcharge.

Maximum per seat weight is 130 kgs.

Luggage restrictions apply to all Transfers.

Helicopters, 1 medium size suitcase not weighing more than 20kgs and 1 standard test cell size carry-on bag not weighing more than 10kgs per person.

Seaplanes, 1 standard test cell size carry-on bag not weighing more than 10 kgs per person.

Touring luggage restriction, 1 bag not weighing more than 5kgs p/p.

Single seats are available on a standby basis at 6pm day prior to travel only.

Are all tours and transfers private?

All tours and transfers are available on a Private Basis for an additional charge. Privacy is not guaranteed on any Tour or Transfer unless privacy has been requested and the privacy surcharge has been paid.

Do I need to be a good swimmer?

The Reef Comber tour is NOT suitable for non-swimmers or children 0-13, no life guard is on duty.

Can infants and children be taken on the flights?

Infants are welcome and are carried at the discretion of Hamilton Island Air; however, our tours are designed predominantly to accommodate adults. Some Tours are not suitable for infants, if in doubt please ask. Infants are classified as 0-2 years, one infant may travel free of charge on a parents lap in the rear of the aircraft. Please note that only one infant may travel FOC per aircraft, two infants may occupy 1 seat, the seat price applies. Children are classified as 3 – 13 years of age inclusive, must be accompanied by an adult on the flight.

Can seaplanes fly in all weathers?

Due to the nature of Seaplane operations all flights are operated at the discretion of Hamilton Island Air. Flights are subject to changeable weather conditions including tidal, sea state , prevailing winds, air traffic control, unscheduled maintenance and other influences outside of our control. In the event of inclement weather and we are unable to operate the tour or transfer for any reason, subject to availability Hamilton Island Air will ensure that guests are offered an alternative destination and/or  transferred on the next available window in which the transfer or tour can proceed safely.

How do I pay for the tours?

For credit card bookings your card will be pre-authorised in line with our cancelation policy and then charged on the day of travel. Hamilton Island Air accepts Visa, MasterCard and American Express (American Express attracts a 3% surcharge).

We are only a group of two, can we still go on a seaplane tour?

All seaplane and aeroplane tours are subject to a minimum of 4 passengers to fly. However bookings of two guests are welcome, additional bookings will be joined to tour to confirm by 6pm the night prior to tour.

I have been offered a relocation to Chance Bay due to Whitehaven Beach being inaccessible for seaplane landing due to weather, what does this mean?

Due to the nature of seaplanes, optimal water conditions are required for water landings. Sometimes due to wind direction and strength, Whitehaven Beach becomes inoperable for our seaplanes. On some occasions, an alternative of Chance Bay can be offered to guests. Located on the South East of Whitsunday Islands this sheltered bay can offer an extra landing option after your standard scenic flight.

Not found the answers you need? Get in touch!

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Hamilton Island Air offers helicopter, seaplane and aeroplane tours throughout the Whitsundays, Great Barrier Reef and Hamilton Island area. Our luxurious tours can include scenic flights, helicopter transfers, reef cruises, snorkelling and more. Book Online for the experience of a lifetime.

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PO Box 3, Hamilton Island, 4803 QLD
+61 7 4969 9599
+61 7 4946 9591
fly@hamiltonislandair.com
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Introducing

Journey To The Heart
Only accessible by helicopter

Land on ‘Heart Island’ moored near Heart Reef to sail and snorkel

Find out more
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